PRIVACY POLICY

We are committed to protecting and respecting your privacy. We understand that visitors to this website may have questions about whether and how this website collects and uses information. This policy sets out the terms on which any personal data we collect from you, or that you provide to us, will be processed by us. Here we will inform you of the privacy principles that govern this website.

We will only process your Personal Data in accordance with this Privacy Policy and applicable law to which we are subject, in particular, the General Data Protection Regulation (EU 2016/679) (hereinafter the “GDPR”).

Privacy statement

  • At Take Five Homes we collect and use information in the following ways: in relation to prospective clients;
  • via email; and
  • through our website, takefivehomes.com.

If you have any questions about this statement or your personal information, please contact us by using this form.

If we change or modify our privacy policy we shall post these changes on this page.

Information collection and use via email

To the extent permitted by law, we may monitor electronic communications for the purposes of ensuring compliance with our legal and regulatory obligations and internal policies.

We may also collect email traffic headers (“from”, “to” and timestamp fields) for analysing patterns of network traffic and managing client relationships, although please note that any communications with e-mail addresses which are not associated with a company e-mail address are automatically excluded.

Information collection and use through our website 

You do not have to give us any personal information in order to use most of this website. However, if you wish to take advantage of some of the more special, personalised services that we make available, or apply to join working at Take Five Homes, you will need to provide certain information.

Take Five Homes is the sole owner of the information collected on this website. We do not sell, share, or transfer this information, except as set out in this statement. We use your information to improve our marketing, for administration and to provide our services. If necessary, we share your information with third parties such as collaborating sales & marketing partners (“Brand Ambassodors”).

Personal data processing

We use a cloud based CRM system hosted by a company called HubSpot Inc., which is established in the United States. The transfer of personal data collected on this website occurs when we store your personal information on the cloud based CRM system. The appropriate safeguards for this third country transfer are ensured through HubSpot Inc.’s certification under the EU-U.S. Privacy Shield.

A copy of HubSpot Inc.’s certification can be found here.

You have the legal right to view your personal data stored in the Take Five Homes CRM system. You can also request to correct erroneous data or delete data on our CRM or web pages. The requests need to be supplied in writing to info@takefivehomes.com. Please be prepared to prove your identity.

Newsletters

To subscribe to newsletters and news updates please register by completing the subscription form. To unsubscribe, either update your details via the subscription form or email us at unsubscribe@takefivehomes.com.

For marketing purposes, we may monitor whether you open and/or click on URLs in our newsletters.  If you want to stop us doing this, click through the preference centre link in any newsletter and select the option ‘Remove tracking’.

Cookies

A cookie is a piece of data stored on a user’s hard drive containing information about the user. The information below explains the cookies we use on our website and why we use them:

  • Google Analytics cookies: we use these cookies to collect information about how visitors use our website, including details of the site where the visitor has come from and the total number of times a visitor has been to our website. We use the information to improve our website and enhance the experience of its visitors.
  • Net cookie: we use this cookie to allow visitors to view the website without logging in as a registered user. Once you close your browser, the cookie is deactivated.
  • Local Shared Objects (Flash cookies): we use Adobe Flash Player to deliver certain content. Local Shared Objects, otherwise known as Flash cookies, are used for this in order to check if your browser supports Flash.

You can enable or disable cookies by modifying the settings in your browser. You can find out how to do this, and find more information on cookies, at: allaboutcookies.org.

You can also find out how to disable Flash cookies at Adobe.com – see adobe.com/products/flashplayer/security for details.

IP addresses

We use IP addresses to analyse trends, administer the website, track users’ movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Links

This website contains links to other websites. Please note that we are not responsible for the privacy practices of other websites. This privacy statement applies solely to information collected by this website.

Owner Account

Owners of Take Five Homes may, at their choice, create a personal account profile online within our password-protected sites. Creating an account profile makes use of our sites more convenient for you by eliminating the need to repeatedly enter personal contact or preference information. In addition, if you choose, you can perform certain functions within your account, such as making online reservations. The security of this information is addressed in the security section below. You can access and review, update, or deactivate the information in your account profile online.

We treat the information you provide to us confidential and in accordance with the GDPR. Because laws applicable to personal information vary by country, additional measures that satisfy applicable legal requirements may be put in place. Please note that we will never send you an email requesting your user name, password, credit card, social security or national insurance numbers. If you receive an email that appears to be from one of our companies but asks you for your credit card number, social security or national insurance number, it is a fraudulent email or “phish.”

If you believe “phishers” have obtained access to your personal or financial information, we recommend that you do the following:

  • Change your password.
  • Contact credit reporting services and have a fraud alert attached to your credit report file. Please be aware that the perpetrator may attempt to use your information to establish accounts or obtain credit at other businesses in their name or yours.

We will not be able to secure your information if you reveal your password to anyone and we will not be liable for any resulting breach of any law in connection with personal data protection.

Security

We take all appropriate steps to protect your information both online and off-line. If you would like information on our security procedures please contact us using our contact form.

Effect of Policy

This policy does not form a contract between an individual and Take Five Homes. The policy may also be subject to change. Whenever you need to refer to this policy you should contact us for the most up to date version.

Contact us

If you:

  • would like to access the personal information we hold about you;
  • believe that information we hold about you is incorrect; or
  • have any questions in relation to the information concerning privacy and personal information;

then we ask that you contact us using our contact form and we will take reasonable steps to resolve those concerns as soon as practicable. In some cases, we may not be able to give you access to personal information we hold regarding you if making such a disclosure would breach our legal obligations to our client or if prevented by any applicable law or regulation.